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--- en:mc_6 [2010/03/01 08:52]
+++ en:mc_6 [2012/01/02 16:15] (current)
@@ Line 1: / Line 1: @@
+====== 8.	Order: Function « Manage my orders» ======
+The authenticated user can manage his orders in the geoportal.
+The order overview is opened with the "Trace my orders" button in the menu "Order" :
+{{:en:8:gpw001.png}}
+====== 8.1	Order overview ======
+For every state, the number of requests is indicated in the overview.
+{{:en:8:gpw002.png}}
+If in a certain category no requests exist, the corresponding link is inactive and the indicated number is 0. The corresponding tag text is italic and the link is inactive.
+By clicking on one of the active links either in the overview or in the tag titles, the corresponding tags are opened. They contain a table with the order and estimate requests of the category:
+  * **Draft** : the order and estimate requests stored in this tag have not yet been sent, but only stored for later use,
+  * **Sent** : contains all the order and estimate requests that have been sent by the customer and not yet been returned by the provider in charge,
+  * **Received** : the order and estimate requests that have been finished and returned by the providers, and where the results have either been sent by post or made available for a download.
+  * **Archived** : the order and estimate requests that have been received, and that the customer wants to keep for later  use.
+====== 8.2	Requests in the tag « Drafts » ======
+The order and estimate requests in the tag « drafts » are complete or incomplete requests that the customer decides to keep for later use. It is easy to use such a request to rapidly create a new request that can be sent.
+The tag looks like this:
+FIXME
+The information presented in the list is:
+  * Number of the request (with a link to the request summary)
+  * Name of the request
+  * Type of the request (order or estimate)
+  * Name of the product
+  * Saving date
+The list is paginated and can be sorted by:
+  * Request number
+  * Request name
+  * Type
+  * Product name
+  * Saving date
+Based upon an existing request in the list, a new request can be generated by clicking on the button {{:en:8:gpw004.png}} next to the request.
+The customer can :
+  * **Click on** {{:en:8:gpw004.png}}
+The following message appears:
+ « You are about to create a new order or estimate request based upon the selected request. Do you want to continue ? »
+After validation with "OK", the customer enters the 1st step of the order process. Every information in the 4 steps are kept an can be modified.
+  * **Click on the order number**
+The request summary is opened in an new window:
+FIXME
+====== 8.3	“Sent” orders ======
+In the tag “sent”, all the order or estimate requests that have been sent by the customer are listed.
+FIXME
+The information presented in the list is:
+  * Number of the request (with a link to the request summary)
+  * Name of the request
+  * Type of the request (order or estimate)
+  * Name of the product
+  * Saving date
+The list is paginated and can be sorted by:
+  * Request number
+  * Request name
+  * Type
+  * Product name
+  * Saving date
+Based upon an existing request in the list, a new request can be generated by clicking on the button {{:en:8:gpw004.png}} next to the request.
+====== 8.4	“Received” orders ======
+In the tag “received” the customer finds the requests after their treatment by the providers. If the result of the order is a downloadable file, the download is done in this tag by clicking on the symbol {{:en:8:gpw008.png}} .
+FIXME
+The information presented in the list is:
+  * Number of the request (with a link to the request summary)
+  * Name of the request
+  * Type of the request (order or estimate)
+  * Name of the product
+  * Saving date
+The list is paginated and can be sorted by:
+  * Request number
+  * Request name
+  * Type
+  * Product name
+  * Saving date
+Based upon an existing request in the list, a new request can be generated by clicking on the button FIXME next to the request.
+The downloadable files are contained in one single archive file which can be opened by clicking on the symbol {{:en:8:gpw008.png}}.
+The following icons are used to inform the customer on the media used to deliver the ordered products :
+  * CDROM or DVD :  FIXME
+  * Paper format :  FIXME
+The user can :
+  * **Click on the download link** {{:en:8:gpw008.png}} \\ The following dialog box opens:
+{{:en:8:gpw012.png}}
+  * **Delete a request** {{:en:8:gpw010.png}} \\ The following confirmation message appears:\\ « You are about to delete the request. Do you want to continue ? »
+  * **Archive the request** {{:en:8:gpw009.png}}\\ The following confirmation message appears:\\ « You are about to archive the request. Do you want to continue ? »
+====== 8.5	“Archived” orders ======
+The customer con store his requests in his personal archive.
+The information presented in the list is:
+  * Number of the request (with a link to the request summary)
+  * Name of the request
+  * Type of the request (order or estimate)
+  * Name of the product
+  * Saving date
+The list is paginated and can be sorted by:
+  * Request number
+  * Request name
+  * Type
+  * Product name
+  * Saving date
+Based upon an existing request in the list, a new request can be generated by clicking on the button {{:en:8:gpw004.png}} next to the request.
+For the archived requests, the downloadable files under the symbol {{:en:8:gpw008.png}} remain available for a certain time before they are deleted. From the moment they are deleted, the link disappears but the information concerning the request remains available.
+The user can :
+  * **Delete a request** {{:en:8:gpw010.png}} \\ The following confirmation message appears:\\ « You are about to delete the request. Do you want to continue ? »

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